Survey logo Organisational Review
 
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If you wish to use this survey in your organisation please pay the relevant copyright fees.
See details here

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This questionnaire is part of our organisational review process.

It is a time to stop and reflect on our organisation. A time to identify what we think we do well and where we could improve.

The questionnaire is anonymous.

It is in eight parts over four pages:
A. Directions and context
B. Programs and services
C. Contribution to and from Society
D. Organisational culture and practice
E. Systems and processes
F. People
G. Ideas for improving the organisation
H. About you

 
 
 
  A. Directions and context
 
 
 
1.
Thinking about our organisation, overall how well do you consider we are doing the following?


 
               
a) We have a clear purpose and identity.              
b) We have agreed core values underpinning our work              
c) We have clear strategic directions for the next 3 years.              
d) We are well connected with the communities we serve              
e) We are well connected with the services network we work with (eg community services, interagencies)              
f) We understand the changing social context and the changing needs of the community              
g) Clients have a say in the development of services and programs and the way they are provided.              
 
 
 
  B. Programs and services
 
 
 
2.
Thinking about our organisation, overall how well do you consider we are doing the following?


 
               
a) We plan our programs and services well              
b) We are very focussed on getting the best results for our clients              
c) We provide quality programs and services              
d) We provide services and activities appropriate to the needs of our clients              
e) We work with our clients holistically and link them with other relevant services              
f) We provide timely services              
 
 
 
  Paul Bullen www.mapl.com.au 2008
 
 
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