Who we are
What we do
Clients
Paul Bullen - principal
Contact us

Who We Are

Management Alternatives Pty Ltd (established 1988), is a management consultancy business specialising in work for the community based, non-profit, welfare and church organisations and government, especially those providing human services. Paul Bullen is the Managing Director. Support staff are employed for specific projects.

What We Do

Services include:

Facilitation

Facilitation of workshops and conferences including 1 to 2 day planning workshops for groups of 10 to 50 people, 5 to 7 day planning and organisational review meetings of 50 to100 people and 1 to 2 day conferences for 100 to 300 people.

Planning

Corporate and strategic planning for small (10 staff) , medium(10 to 100 staff) and larger organisations (100-500+) staff. Planning processes include facilitating workshops, meetings, reporting writing, staff surveys, etc.

Evaluation

Evaluations and reviews of a variety of agencies including those funded through the Community Services Grants Program, Supported Accommodation Assistance Program, Out of Home Care. Some recent evaluation projects include:

• The development of evaluation policy, strategies and tools for Parents as Teachers and Schools as Community Centres for the Department of Education and Training
• The development of evaluation policy and strategies for for community project officers in the Area Assistance Scheme
• The development of an Evaluation Framwework for Primary Connect for the Department of Education and Training and the Office of Children and Young People.

Organisational review

Organisational review for example:

• Review of the organisational structures of Our Lady of Consultation Aged Care Services- a large nursing home and hostel complex.
• Review of Family Day Care Schemes throughout NSW.
• Review of NSW Health Funding for School Drug Education
• Organisational review for Caritas Australia

Research and data analysis

Research and data analysis for example:

• Development of proposals for data collection and information systems for the Local Community Services Association (NSW) and undertaking a Census of all Neighbourhood and Community Centres in NSW.
• Developing a tool for measuring Social Capital and piloting it in five areas within NSW as a joint project with Jenny Onyx, University of Technology, Sydney
• Researching social capital and community development in new release areas in the Wyong Shire (Warnervale/Wadalba) - a three year study 2000-2002 examining the relationship between social capital and community development - consultant for the Wyong Shire Council
• Undertaking a Training Needs Analysis for the Network of Community Activities
• Undertaking the NSW Youth Services Census for the Youth Action and Policy Association

Writing, publications and web sites

Publications have included books, reports, policy, organisational manuals & interagency guidelines. Some recent examples are:

• Foster Care the Inside Story Permanent Care Program Review Anglicare Child and Family Services, 2003 & 2004
• Family Support Services NSW 2003 - Mapping services, clients, issues and challenges, Jane Allen and Paul Bullen Family Support Services Association of NSW, 2003
• Service Model and Evaluation Framework for Primary Connect for the Office of Children and Young People (the Cabinet Office) and the Department of Education and Training, 2003 (41pp, 91pp)
• Planning and Evaluating Areas Assistance Scheme Projects, A Resource Kit for Community Project Officers, May 2003, for Planning NSW (76pp)
• Making Services Count, Summary Report on the 2002 NSW Youth Services Census, 2003, for the Youth Action and Policy Association (24pp)
• Getting Training Needs Met, The Training Needs Survey, May 2002 Network of Community Activities, May 2003, Network, (50+)
• Domestic Violence Interagency Guidelines, Working the Legal System in Responding to Domestic Violence, May 2003 for Partnerships Against Domestic violence and the Violence Against Women’s Unit (225pp)
• Carer Respite Centres Sample Organisational Manual, April 2002, (68pp)
• Parents as Teachers, Evaluation policy, strategies and tools, Department of Education and Training, 2001 (40pp)

Education and training

Staff training and development for numerous organisations in areas such as: management, facilitation, strategic planning, evaluation, questionnaires, governance, performance indicators, social capital and outcomes tools.

Clients

Clients include community based, nonprofit, welfare and church organisations and government, for example:

Aboriginal and Torres Strait Islander Commission
Australian Council of Social Service
Caritas Australia
Centacare
Centre for Community Welfare Training
Community Legal Centres in NSW
Department of Education and Training
Family Support Services Association of NSW
Franciscan Missionaries of Mary
Jannawi Family Centre
Local Community Services Association (NSW)
Marist Youth Care
NSW Health
Office of Children and Young People
Planning NSW
South Coast Medical Service Aboriginal Corporation
South Western Sydney Area Health Service
St John of God Hospitals
The Department of Immigration, Multicultural and Indigenous Affairs
The Department of Community Services
University of Technology, Sydney
Violence Against Women Specialist Unit, Attorney General's Department

Paul Bullen

Paul Bullen has run Management Alternatives Pty Ltd since 1988 - a management consultancy business specialising in work for the community based, non-profit, welfare and church sectors and Government.

Recent Consultancies In recent years he has worked with organisations in these sectors on organisational review; planning and evaluation; facilitation; research, data collection and analysis; and staff training and development.

Previous Work Experience He has over 20 years work experience in these sectors. He has previously been Executive Director of the Home Care Service of NSW (1985-88), Assistant Secretary of the Catholic Commission for Justice and Peace (1982-85) and a Research and Resource Analyst for (the then) Department of Youth and Community Services (1980-82). He has managed very large and very small organisations.

Publications and Papers In addition to many project reports he has had articles published in Caring, the Local Community Services Association's Newsletter, the Australian Association of Social Workers Newsletter (NSW) and Evaluation News and Comment. He has also given papers at conferences, for example Australasian Evaluation Society and NCOSS Conferences.

Boards He has been a member of a variety of Boards including the Alternative Publishing Cooperative Ltd, the Australian Council for Overseas Aid, Hibiscus Child Care Centre, the Home Care Service of NSW (Managing Director), the Catholic Commission for Justice and Peace (as Assistant Secretary), and Wareemba Community Living (Treasurer).

Academic Background He has an academic background in social science (social work), philosophy and theology. He has specialised in research and evaluation.

Professional Memberships He is a member of the Australasian Evaluation Society and an Associate Fellow of the Australian Institute of Management and is eligible for membership of the Australian Association of Social Workers.

Contact us

Paul Bullen at:

Street Address

2/3A Abbott St

Coogee, NSW, 2034

AUSTRALIA

Mail

PO BOX 181

Coogee, NSW, 2034

AUSTRALIA

Telephone
Australia (02) 9665 7737
International + 61 2 9665 7737

Fax
Australia (02) 9315 7542
International + 61 2 9315 7542

Email
paul.bullen@mapl.com.au

Management Alternatives Pty Ltd
ACN 050 334 435
ABN 23 050 334 435