| 1. Essence |
1.
The essence of evaluation |
| 2. Approaches |
2.
There are many approaches to evaluation |
| 3. Process |
3.
Typical phases in evaluation processes |
| 4. Measuring
outcomes |
4.
Ways of thinking about measuring outcomes in human services |
| 5. Paradoxes |
5.
Paradoxes and dilemmas in evaluation practice |
| 6. Examples |
6.
Examples of evaluating human services and community development
projects |
| 7. Jargon |
7.
What the jargon means |
| 8. Checklist |
8.
Evaluation checklists |
| 9. Resources |
9.
What resources are available - books and Internet links? |