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Management |
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Contents |
1. Essence | 2.
Aproaches | 3. Process | 4.
Measuring outcomes | 5. Paradoxes
6.
Examples | 7.
Jargon | 8.
Checklist | 9.
Practice tips | 10.
Resources
| Contents | |||
| 1. Essence | The essence of evaluation | ||
| 2. Approaches | There are many approaches to evaluation | ||
| 3. Process | Typical phases in evaluation processes | ||
| 4. Measuring outcomes | Ways of thinking about measuring outcomes in human services | ||
| 5. Paradoxes | Paradoxes and dilemmas in evaluation practice | ||
| 5. Examples | Examples of evaluating human services and community development projects | ||
| 7. Jargon | What the jargon means | ||
| 8. Checklist | Evaluation checklists | ||
| 9. Practice tips | Practice tips including background reading, service models, focus groups, writing case studies, peer revue and staff time use | ||
| 10. Resources | What resources are available - books and Internet links? |