Contents | 1. Essence | 2. Frameworks | 3. Skills | 4. Process ideas | 5. Resources

5. Resources

Some useful manuals and books are:

The Facilitation Skills Training Kit, Leslie Bendaly, McGraw Hill 2000

The kit has two Parts

Part 1 Group Process Facilitation skills has 13 modules including:

• Introduction to the Basic Responsibilities of a Facilitator
• Techniques for Generating, Collecting and Organising Ideas
• The Facilitation Map
• Dealing with difficult behaviours
• Decision making tools
• Creating dialogue
• Dealing with conflict

Part 2 Team Facilitation Skills has seven modules including:

• Starting up a new team
• Identifying and managing critical success factors
• Identifying core values
• developing a mission statement

Facilitation Made Easy, Practical Tips to Improve Meetings and Workshops, Esther Cameron, Kogan Page Thir edition 2005.

This is a practical introduction to the skills needed when running a facilitated workshop. There are 10 chapters

• Chapter - 01: Introducing facilitation;
• Chapter - 02: The psychology of groups;
• Chapter - 03: Planning a facilitated workshop;
• Chapter - 04: Running a facilitated workshop;
• Chapter - 05: The workshop environment;
• Chapter - 06: What to do afterwards;
• Chapter - 07: Other issues surrounding the use of workshops;
• Chapter - 08: Worked case studies;
• Chapter - 09: Special case workshops;
• Chapter - 10: Facilitating virtual meetings;
• Chapter - 11: The facilitator’s complete checklist

Some other useful books are:

Type Talk at Work,Otto Kroeger with Janer M. Thuesen, Tilden Press Book, 2002

Gifts differing Understanding Personality Type, Isabel Briggs Myers with Peter B Myers 1980, Davies-Black Publishing 1995